Coast Chilliwack Hotel
This is our 2nd stay. Hotel Staff very helpful despite being short staffed over labour day weekend. Room good but returned to our room one day at around 4pm to find it had not been serviced which I expect was due to the holiday staffing levels. we did report it and was offered immeditate service but had been out on the fraser river all day and declined. The pool was open and clean.
The Resturant is another matter.
1st night room service good.
next morning buffet breakfast sausages looked undercooked decided to pass on those had pancakes instead which were very good.
evening meal impossible to get something to eat without lots of pepper or spice.
told the waitress I had mild alergy to peppers as I didn’t want to explain that I suffered from iritable bowel and asked for the steak plain.
It was sent out with a thin pepper sauce on it. I sent it back to the kitchen and the chef sent it back and was told I was just a “pepper jus” and by the way the mushrooms I had ordered are encrusted with pepper (not noted on menu). God help anyone with a peanut alergy!
Now you might think I don’t like this hotel but you would be wrong. I would recommend it as one of the better places to stay in town.
However if you don’t like your food encrusted in spice or pepper I recommend you eat somewhere else like the jolly miller pub near vedder crossing on the other side of town who’s staff are excellent and will amend the standard menu any way you like as long as you tell them when you order or alternative eating places in the Sardis shopping complex.
Broken hot tub!
We made a point to book a hotel with a pool and hot tub while participating in a local BC slo-pitch tournament with plans to use the hot tub after our long days of playing. The hot tub was closed from friday until monday! I understand that things break; however, a 4 star hotel needs to be on top of this and get it fixed withing the 24 hours. It looked like it just needed to be cleaned if anything. They only had a basic hand written sign posted at the pool entrance stating temporarily closed. Very frustrating after 5 ball games in a day!!
Other then that complaint, which was HUGE and the primary purpose of us staying in their hotel, it was nice.
Clean, friendly staff and only 15$ /day for your pet. I really appreciate a nice hotel that allows pets.
The restaurant was amazing and the hotel is centrally located in chilliwack. You can walk across the street for your morning starbucks!
- Melissa K
We were there in September for a celebration of life and you could not ask for more polite and friendly staff. Our rooms were very nice, we were on the 8th floor overlooking the ponds, so it was very quite. The food in the restaurant was very good and the prices were not overly priced. I also am VERY SURPRISED at the terrible comment, it was very pleasent to stay there. We will come back next time were in town. Thank you
- Diane B
Convenient - would not hesitate to return
Have stayed at this hotel several times and it has improved considerably from the Rhombus days. The standard reached after the modernisation and refurbishment has been further enhanced since my last visit in 2011. Excellent service from front desk and restaurant staff. VERY VERY surprised by the “terrible” adverse comments – Immaculately clean room and the “quick buffet” breakfast was exactly what is says, not fresh cooked but very convenient and palatable. Ideally situated close to supermarket and plenty of places to eat.
Decent Hotel, But Room for Improvement
The staff and management of the hotel are very friendly and accommodating and I would say the service is first rate. The views of the park and mountains are pleasant and the hotel is convenient to the heart of downtown Chilliwack.
While I have no serious areas of major concern, I would like to see some updating of the rooms. They were clean and well kept, but only offer one type of pillow and it is very firm, overly stuffed and uncomfortable. Second, it would be nice if the rooms included at least a small fridge, which has really become the standard these days.