The front desk staff was extremely friendly and helpful. We stayed for two nights, and brought our own cot, upon coming back after the day out, the cleaning staff even made up our own cot. Easy to find, no problem with parking, handy location for amenities and clean. The only problem was the tv programming. Didn’t have a great choice of sports channels which was disappointing to my boys. Otherwise I would have given it a 5.
Great Family Hotel
We stayed here for a baseball tournament and so I could conduct business meetings while in town. The staff was friendly and always ready to help, which is a big thing for me, I am a hospitality consultant and notice this sort of thing.
The facility is very clean and well maintained, the room was not fancy but that is not to be expected. The beds and pillows were very comfortable and not worn out. There is a good size workout room and an indoor pool for the kids, which they used happily.
The morning breakfast was much more than I expected, it was fresh and with lots of options for anyone. This was something that I appreciated, it let me grab a bite without having to leave the property, and get an early start to the day.
I would recommend this hotel without reservation, it is well located off the highway, close to a number of dining options, very clean and welcoming. Hats off to the team at the Coast Hotel Medicine Hat, we will be back.
PS:If you stay in Medicine Hat, make sure you visit Ralph’s Texas Bar & Steak House, what a great place to take the family for a fantastic dinner or a quick bite with the boys in the sports pub. The food is fantastic, try the prime rib!
Clean comfortable room and great staff.
Good location, central to shopping and business.
Inviting and friendly front desk staff, nice lounge to relax in.
I would recommend this place for anyone in town on business
Needs Updating & air conditioning NOT working
Carpeting in room quite dirty and room could use a facelift. Warm & muggy day … then discovered the air conditioning DIDN’T work. Desk staff attempted to determine & correct problem … however could not be resolved. Even with the window open all night … it was still not very comfortable in the room. Bathtub surface very worn … needs resurfacing or replacing. Room rate was reasonably priced for end of Sept. visit … but with NO a/c working there should have been a further discount at check-out considering that we wouldn’t have checked in on an unusually HOT day if we’d known that the air conditioning was NOT working at all.
No way not again
The front desk should be staff by a robot because I am sure you would get better service from the robot. They seem so un interested in servicing. The hotel is not clean at all and really needs some work done to it. The room I was in looked like it had not been cleaned for a couple days and it smelled funny. I will not be staying here again.