Coast Edmonton Plaza Hotel

coast edmonton

plaza hotel - edmonton, alberta

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Coast Edmonton Plaza Hotel

Traveler Rating

Location
Rooms
Service
Value
Cleanliness
Excellent
 
119
Very Good
 
105
Average
 
73
Poor
 
31
Terrible
 
21

Most Recent Traveler Reviews

Fine hotel

We were in town for a workshop, so this hotel was chosen for us. I agree with many of the reviewers – it’s odd to have giant bottles of shampoo, lotion and body wash that are refilled every time a guest checks out (there are tiny bottles as well), and yes, some of the furniture was a bit worn. But we have stayed in a lot of mid-priced hotels lately, and this one was very good in comparison. The renovation didn’t affect us at all. Our room was on the 11th floor. It was clean and comfortable, with just a mini fridge and coffee pot. Staff was very kind at check in, and the restaurant staff couldn’t have been nicer. Free wifi was very much appreciated. I would recommend making sure that the breakfast buffet is included in your room rate. The cost is $15.95/person, and while it’s a pretty extensive and well prepared buffet, it can be a bit pricey for two people if you’re staying more than one night. (There are plenty of Tim Horton’s nearby too.) We did not have a car, but I did hear people complaining about the cost of parking in the garage. There is an open lot across the street that was cheaper. The area seemed safe – we walked to the Edmonton City Centre mall and to a grocery store with no trouble at all. The bar/restaurant in the hotel was open for dinner, so we ate there a few times. The food was good and reasonably priced, so there was no reason to go anywhere else. There was a pool, whirlpool and sauna in the same area as the fitness center. This was the only place I’ve ever seen a rowing machine along with the usual treadmills and elipticals. If we ever find ourselves in Edmonton again, we would definitely consider staying here.

- CMSB825

20140812

I am not going to say much due to the hotel undergoing a renovation, good thing too. So anything I say about the issues I would have will be mute in a couple of weeks (hopefully).

I will say that the staff at the hotel is very friendly, everyone I encountered, so that is a plus. They have single serve (2) Starbucks in the room, what baffles me is why serve such a nice coffee, then have substandard condiments, they type I would expect in a Mom & Pop Motel.

The beds were very comfortable, and the room was clean and comfortable. Not knowing what else to expect, but from what I have read in other reviews, there was no Safe, no Microwave, but I did have a mini-fridge. For those that liked the full size bath supplies, for me, I do not feel safe with them, who knows what the person before you put into the bottle. Wasn’t an issue for me as I did not get any in my room, just the standard travel size items.

Mostly all I have to say to anyone staying here in the next few weeks be aware that there is renovation going on. If you stay here after the renovation, DISREGARD all the previous comments as most will be obsolete.

- Geoffrey V

STAY AWAY !!!!

Has to rank as one of the worst hotels I have stayed at.

Don’t believe what they advertise on their website as to amenities available in the room.

We didn’t have a microwave.

Nor did we have a safe. Ended up having to carry all our valuables with us wherever we went.

Furniture and carpet looked 15 years old with scratches, spots.

Paint on the ceiling had water spots.

Vent in the bathroom was chock full of dust.

Water pressure in shower was non existent.

Was a joke to see a pristine bathrobe hanging in the closet. Seemed so out of place in a dump of a room.

The only saving grace were the staff. They were friendly and personable.

Oh and forget about asking for a room on the higher floors. they will give you some cock and bull story of those rooms are not the same configurations or room types. Yeah right. i was too tired to argue.

I should have trusted my guts and stayed at the Holiday Inn Express down the street. Anything would have been a step up from this “hotel”

I stress again, STAY AWAY…sure there are better options.

Oh and don’t forget the 18.95 plus tax daily parking fee.

- dsequeira

Friendly, comfortable stay

We stayed for two nights before we caught the Via Rail train to Winnipeg. Staff were very friendly. It is situated downtown and we walked to couple of attractions. Felt safe in the area. We ate in the bar a couple of times and the food was good.

- kaswan

Comfortable beds but..........

Beds were very comfortable but there was some items left behind from previous guests that lead me to believe the room was not cleaned thoroughly, plastic stripping falling off in middle of night was scary, the maintenance guy came and fixed and removed one. Front desk staff very friendly. Jeanette the night manager was concerned about our issues and dealt with them. Breakfast buffet good , convenient. At check out there was an extra room charge on my bill, so check your bills, this caused a delay in our check out…….but the beds were comfortable, the a/c was good. The furniture is a little worn, bathroom door could use some paint or replacement…

- Cheryl B