Coast Edmonton Plaza Hotel

coast edmonton

plaza hotel - edmonton, alberta

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Coast Edmonton Plaza Hotel

Traveler Rating

Location
Rooms
Service
Value
Cleanliness
Excellent
 
120
Very Good
 
108
Average
 
77
Poor
 
33
Terrible
 
25

Most Recent Traveler Reviews

Displeased

There’s a few downsides to this place. Parking is $19/night plus tax. Internet is horrible slow. There is mold in the shower. There was a stain on the towel, and the elevator was sketchy and not working properly.

- gpreikschas

Excellent hotel for business in downtown

I’ve been in this hotel several times over the last 12 months, because I am following a project at a company based in downtown.

I have used various types of rooms, all quite spacious and comfortable, though a bit long-standing, especially for furniture. The bathroom is large, although with combined bath and shower, while I generally prefer a separate shower.

The lobby is quite nice, with a restaurant and bar all in the same environment.

I often dined in the restaurant or in the bar, because even with a limited choice of dishes, as indeed it is usual in a restaurant of a hotel, the food is excellent and well cooked.

In general, the hotel needs a renovation, as more or less all the hotels in downtown Edmonton, renewal that from what I saw last time is going on and I’m curious to see the results.

- StefanoRimini

Same like in Calgary

My experience wasnt any better from the same hotel i stayed at in hotel. Management are a bunch of idiots that avoid your questions about the cost of rooms. They enjoy taking advantage of you and they are only money hounds. I didn’t care for the room, it was poorly made and looked like a two year old made up the bed. I can give my business else where.

- Rateanddecide4

Place has dropped badly...staff couldn't care less.

Wow…no wonder this place dropped from top 10 in ranking to 30.

Horrible front office. Couldn’t care less when I complained about the driveway blocked by construction guys. Too bad they didn’t block the homeless out front picking through the garbage. My wife refused to leave the hotel without me. Not safe.

Stayed here a few years back. Hotel is old but staff were warm and genuine. Now they are simply curt, cold and uncaring. Half seem to hate the other half and openly remark about it.

Even the hotel they shut down last year is ranked higher.

Even the other Coast that shut down last year ranks higher than this place.

I thought maybe some of the nasty reviews were a bit over the top, but having come back recently, I can say they are dead on.

Stay away.

- Gerry o

Basic but good location

I stayed here for two nights while on business in Edmonton. The hotel is in the middle of a renovation down in the lobby so it’s busy with construction workers, huge tarps of plastic and construction sounds (although I couldn’t hear any from my room)

The decor in the hallways and the suites themselves is dated and feels a little old. But my room was very clean and the bed comfortable. I liked waking up to a newspaper under the door every morning.

The hotel has a restaurant which was handy and I ended up eating most of my meals there due to time constraints. I have no complaints about the food and was glad I didn’t have to go out to find restaurants for every meal. There’s a good buffet for breakfast with lots of hot entrees – eggs benny, french toast, etc. for $16 or continental breakfast selections for around $11. There’s also a late night room service menu but I wasn’t a fan of the extra $3 they tag on “for delivery” of the meal (this is separate from a tip) but maybe that’s normal in the hotel business.

The staff were, without exception, very friendly and helpful.

There’s an airport shuttle bus that picks up and drops off at the hotel which is much cheaper than a taxi (the airport is about an hour’s drive south of the city). The area where the hotel is was nice too. Close to shopping, movies, restaurants and the art gallery.

So if you’re looking for a decent hotel downtown which is close to everything, this is a pretty good choice.

- Catharine P