I would decline a free stay at this property
Stayed a few months ago and then again may long weekend. It has gone downhill so fast it is unbelievable. Homeless people all around the hotel. In the park beside it. In the lobby sitting on the couches arguing with security in the reception area. A huge smelly dumpster in front of the hotel on the street. Dirty carpets from the renovations which is in question. Was I in a renovated room? I would say you may want to start over and try again on the new look. Won’t stay here ever again. What a dump.
The renovations at the hotel look amazing! the staff and management are very helpful and friendly, always going the extra mile to please their guests. Keep up the great work!! The hotel is in a great location, a few block from most places in the downtown.
7 Cities Conference
The Coast was a pleasant stay for me. We went there for a conference with work and the conference was in the hotel as well. The conference side of my stay was well run, the food was mostly good, the meetings and conference rooms were well organized, if there was an issue with the computers or anything there was someone there to help. All of the staff at the hotel are very friendly and helpful. On the hotel side of my stay, our room was fairly clean. There were a few spots on the walls that were dirty but the beds were very comfortable. On the downside, the pool and the hot tub were not very clean at all. The hot tub was quite gross. The hotel is in a very convenient location, I enjoyed being downtown. Overall a good stay, but could be better.
- Lindsay L
3 night stay
Overall my experience was good. The staff were friendly and helpful. The room was clean and tidy.
My only issue was the tv would lose signal on channels I would be watching in the evenings and I was hoping to watch the NHL playoffs during my stay.
I showed up after a long drive to check in and do to my error I had booked the wrong dates through a website that had a no refunded policy. The front desk had me tell them (website booking) they were willing to transfer my reservation. Thank you…. After a few minutes it was all straightened out I was given a great room recently renovated. It was quiet and had a decent view. Bed was comfortable room had a great lay out would stay here again! Parking was secure and the hotel was located in a great spot to get out of the city centre or return.