Coast Edmonton Plaza Hotel

coast edmonton

plaza hotel - edmonton, alberta

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Coast Edmonton Plaza Hotel

Traveler Rating

Sleep Quality
Very Good

Most Recent Traveler Reviews

Really loved this hotel!!!

I stayed at this hotel for a business trip, and I was very impressed. Its very clean, quiet and the front staff were extremely helpful. Room service was amazing and the beds were extremely comfortable. Im extremely picky with cleanliness and I have to say, I had no complaints. I very much enjoyed the full size shampoo and conditioned bottles in the shower and another plus was the private indoor parking. Awesome! There is a lounge and restaurant in this hotel too and the food was fantastic! I would definitely stay here again.

The only reason why I did not give this hotel a 5/5 was that there was a bachlorette party one of the nights that I stayed and no one came up to tell the people in the room to be quiet. Many of my collegues on the buiness trip were on about 3 hours of sleep because of this. Considering the cost per night of this hotel, I would highly suggest a “no party” contract be implemented.

- mmichaelaa

Great Experience!

I arrived at the hotel about 11:am Edmonton time from Toronto, I was greeted with a smile and was checked in immediately to a renovated room on the 21st floor. The staff answered all my questions and made me feel very welcome. Free wifi!

I love that at the elevator they have 2 carafes of ice water one with lemon and one with orange, very refreshing I filled up my water bottle a few times. Room service was prompt and the food was very good, they went the extra mile for presentation. I had Pasta primavera and hot apple pie.

Room was very comfortable, new carp. Etc. some pieces were not upgraded but not enough to notice. Yes, the hotel is under renovations which I appreciate, I was not disturbed by it at all.

The front desk staff was always very accommodating to make sure I had what I needed, they offered me a ride with the hotel connoisseur over to the University where I was holding my seminar.
Check out was a breeze. I must say I was pleasantly surprised.

Yes, I would stay again, if they keep the philosophy customers are first.

- HopeToronto_Ontario

Excellent Stay

Visit Edmonton often but this wax our first stay. We are familiar with Coast Hotels from our time living in Vancouver/Vancouver Island. Our previous stays with this hotel chain have always been pleasant and the Coast Edmonton Plaza was no exception. Beautifully renovated rooms, pleasant staff, free wi-fi and close to all attractions. We will definitely make tbis our hotel of choice when visiting Edmonton.

- WestCoaster50

Worst experience yet at this hotel

First of all, if you enjoy sleeping anytime after 8 am, don’t stay here, since at this time they are doing renovations and you WILL be woken up by the construction above you (at least if you’re staying on the 7th floor). Secondly, the pool is currently closed until the end of April so if you’re looking to swim while staying here, it’s not gonna happen.

One morning, I had a card under my door from the maid saying if I wanted to have my room cleaned, to please call the maid desk and let them know – at 8:45 AM. Any other hotel i’ve stayed in will just come back to your room later on if they pass by and your do not disturb sign is on the door, especially when it’s still fairly early in the morning. I know that sounds very petty, but it just added to the whole terrible experience of staying here.

Would not recommend staying here at this time, especially while they are doing renovations.

- Tyler M


I travel almost every week for business so I spend about 100 nights per year in hotels. I needed to top up my Coast Points so I decided to stay at this hotel with my family while the kids were on spring break. We planned on swimming in the pool and just having some fun as a family.

Imagine our disappointment when we arrived to find the pool area was closed for renovations. Then when we got to our room that was recently renovated but still had an old thermostat and a fan in the register. The handle hardware on the bathroom door was loose and the shower curtain had 2 dirty hand prints on it. Not impressive for a downtown hotel. They did replace the shower curtain right away but I’m not sure how it was missed when the room was cleaned.

Fortunately I didn’t have to work in the room as the desk was very small. This isn’t a business hotel for sure but the Wifi was decent. The other issue I had was the $18 parking fee but it is downtown so I guess that’s to be expected. There was a bit of noise coming from a near by room but it wasn’t bad.

The restaurant in the lobby was reasonably priced but the food wasn’t very good. My wife had the Won Ton Soup and the vegetables weren’t completely cooked. I had Ginger Beef and the beef was tough and nothing special. Our server wasn’t unpleasant but didn’t seem to enjoy her work.

Needless to say this was a memorable stay for all the wrong reasons and I doubt I’ll stay here again.

- Dale S