Coast Edmonton Plaza Hotel
Rooms are dirty, stained and the place has a feeling of uncleanliness. I did not expect to see stains of the walls or ceiling or have wall paper fraying. I was under the assumption that Coast Plaza hotels were supposed to be clean and i feeling. I guess 2 pillows and a threadbare mattress pad are supposed to accomplish this. Very disappointed. Location is decent.
Even Better Place to Stay
Have been staying at this hotel for several years – under new leadership and is even better – friendly and helpful staff, terrific value with a downtown shuttle service available (Don is great).
Safe and secure feeling to the hotel, lots of amenities with spa and access to fitness.
Willing to go the extra mile to make the stay enjoyable.
Guilty, but not as charged
Yes, looking back it was a bad idea to take what I thought was going to be “a” pillow case which turned out to be “two” off the cleaning ladies cart. Had I known that the Hotel would use this opportunity to charge for towels and cleaning cloths, I would have left my sickness on the pillow and just thrown it out in the hallway with all the dirty dishes that stayed there from early afternoon till later in the evening. But due to a little bit of embarrassment I made a bad judgment call and now find myself paying over $100.00 for items I never did take; which the hotel staff are claiming they personally witnessed me taking… which a is a blatant lie. These people are opportunists and will try to make an extra buck even if they have to lie to get it. Just like their over priced parking, their pillowcases cost a fortune. I hope that after I suggest to all my friends in my FB Groups that at least a couple hundred people wont stay at this hotel at least once, that way I will feel vindicated for the towels and used cleaning rags they accused me of stealing… which of course I did not. Where I work I have an ample supply of both cleaning rags and towels that I can use for free and surely don’t need to steal them from an old second rate hotel. Boooo to the Coast Edmonton Plaza Hotel and your not so honest staff… at least I confessed to my petty crime, more than I can say about the integrity of this staff for adding other peoples stolen items to the list of someone brave enough to admit to their wrong doing.
- Trina T
I got a sub-standard room AKA The Priceline Room
If you happen to stay in this hotel there are a few things that you need to know.
1. Ask for a room that is higher up. For example, ask for a room on floor 15.
2. I was on the 4th floor and my bed was hard as stone. Whereas, my friends bed on the 15th floor was soft and comfy.
3. The gym was very small and congested.
4. The hotel is locked up like a prison. You need a key to go everywhere.
5. The hotel is centrally located. It’s surrounded by a plethora of shops and places to eat.
6. The furniture in my room was raggedy, scratched, and it appeared to be mauled.
I would never pay full price to stay at this hotel. It was just barely worth the 67$ a night I paid for it.
No Thank you!
- Brandy M
Nice quiet room with lots of space
I stayed at the Coast Edmonton Plaza Hotel at the end of February. The hotel is located just of Jasper Avenue and within a 4 minute walk to City Centre Mall. I prepaid the room at an average rate of $97. The room was big and very comfortable. The bed was very comfortable and clean. The elevators were very fast (we were on the 20th floor and the longest waiting for an elevator was 1 minute. The food at the little pub was very good and well priced. The only complaint was the expensive parking ($18.95 + taxes). They have a spa on site which had very reasonable rates (1 hour massage $70). I would recommend this hotel for business or family travel