Coast Plaza Hotel & Conference Centre
A great place if you are catching a plane
This was the last hotel we stayed during our visit to Banff and Jasper National Parks. We were catching a flight from Calgary to Vancouver, then all the way back to Shanghai. We chose the hotel because it is close to the airport. The hotel also offers free shuttle to the airport, which is a plus.
The facilities at the hotel are rather aged, but they are well maintained.
There really is not much to see or do in Calgary after seeing all the great nature in the Rocky mountains. So only choose an accommodation if you are catching a plane.
- Jia H
We were staying there for a conference. The hotel was under construction, only one elevator in working condition. The rooms were clean, but the “air conditioning” was sub par to other hotels. It is an easy walk to the C-train, McDonalds and an A&W, but there are no nice restaurants close to walk too. The pool was nice, but we couldn’t get to the outside patio from the pool, the patio doors were locked. The outdoor area had a gazebo and nice chairs, would of been nice to get out there.
The elevator almost killed me
Their elevator closes and has no sensor to make it re open if something is in the way. It almost closed on me I had to run in it and leave my bag in the hallway. I highly suggest getting that fixed, what if it was a child?? The staff needs to get their stuff together. Bad customer service. Nice hotel though.
Booked here for a conference. Not only was it Stampede but the hotel was completing renovations and 2 out of 4 elevators were not in use. We were late getting in and the staff could not find my reservation, even after I gave my confirmation number. Then we got our roon, walked in and it totally reeked like someone had just bad a cigarette! I called the front desk and a clerk was up in less than 5 minutes with a new, and very clean room. Nice access to highway 1 and the Stoney Trail. Would stay here again…once the renos are done.
"Coasting" to become a two and one half star
Our arrival did not bode well, renovations going on inside and out. No sign of a concierge, even though there is a prominent Concierge stand. Never saw any concierge until the Sunday we left.
This was a conference stay for my wife. She had obtained a booking showing the same rate for all four nights. When we left they added a surcharge of around forty bucks or more a night for the last two nights because Stampede had started. A discussion with the manageress was useless. She blamed central booking out of Vancouver and refused to honour the quoted rate. We were in Tower A, and the elevator was in distress. One side didn’t work, and the one that did had a dysfunctional monitoring lights, it also slammed closed, knocking anyone who didn’t move fast enough. There was a stairway access, but security kept locking it. This was an upgraded room, but the view was only the parking lot and the massive car dealership surrounding the Hotel.
Three star place headed for two and one half.