Coast Plaza Hotel & Conference Centre

coast plaza

hotel & conference centre - calgary, alberta

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Coast Plaza Hotel & Conference Centre

Traveler Rating

Sleep Quality
Value
Service
Rooms
Cleanliness
Location
Excellent
 
41
Very Good
 
73
Average
 
62
Poor
 
24
Terrible
 
24

Most Recent Traveler Reviews

A decent, solid hotel

I stayed at this hotel for one night to attend a conference at the hotel.

Check in was quick and efficient. No line ups and front desk service was expedient. Heading up to my room, one of the two elevators that serviced the tower I was staying in was out of service, so waiting for an elevator took longer than usual.

The room I stayed in looked dated but was clean which is more important. I was fortunate to have stayed in a room at the end of the hotel, on the opposite end of the elevator, so it was nice and quiet. The bed was comfortable and I slept well. There was a bar fridge in the room which would be handy if needed.

Overall, I may not come back due to the location – I usually stay in the downtown area whenever I visit Calgary – but it’s very conveniently located close to the airport. If you are considering this hotel, I would say it would definitely be worth it if you were able to capitalize on a special or a deal.

- ryan411

Friendly Staff Can't Overcome Hotel Deficiencies

The staff here was great. They were accommodating and helpful.

Unfortunately, the rooms are dated (and being renovated) and not well cleaned. My bathroom was dirty when I got there, and after my first night, the coffee maker area didn’t get cleaned or replenished. Plug ins in my room were scarce, and the one that was exposed and easily accessible didn’t work.

I was in a tower that only had one functional elevator, so waits were long. I prefer the stairs anyhow, but they are not well marked. One of the stairwells I tried got me to the ground floor with only an external, alarmed, exit. There was no access to the lobby. I had to go back up a floor and down the hallway to a different stairwell that did get to the lobby.

I don’t know if the hotel wifi is good, because I didn’t use it. Shaw customers should know that they do have Shaw Open network available. I used it.

At about 4:00 AM on my second night, a loud altercation took place in the hallway.

- John S

Clean rooms, nice hotel

This hotel is on the North East side of Calgary and it is kind of far from Downtown Calgary, so if you are looking to spend time downtown this might not be the right hotel for you. The rooms are nice and very clean and it is a nice hotel for the price. I would recommend this hotel if you need to stay in the area or are on a business trip, but probably not if you are going on vacation and wanting to spend time in Downtown Calgary.

- MikeRamsden

Needs more work

I stayed at this hotel twice in the last month – the rooms were okay, very clean and the beds were comfortable. The hotel is undergoing renovations and they are badly needed. My two issues were that during both stays (approximately three weeks apart), the elevator in Tower B was not working – one elevator for 12 floors makes for long waits.

During my second stay a group of 10 of us had booked a working dinner at the Horizons Bistro. It was nice that they gave us a separate room and two waiters. But that was the end of the nice. We had ordered the appetizer platter to start while we waited for a couple of people – that was fine, but they didn’t clear off our side plates when our main meals came so the table was really crowded. So we cleared the plates ourselves – given that we had two waiters for 10 people, I’m not sure why we had to bus our own table.

One of our group waited a full 25 minutes after the rest of us were served for her salmon – no explanation about why it took so long nor any accommodation on the bill. The rest of us had meals that ranged from lukewarm to stone cold. We had ordered a couple of bottles of wine and when we were drinking it we all noticed large amounts of sediment in our glasses – again, the restaurant staff did nothing to make amends for this. This group meets 3 – 4 times a year in Calgary and although the hotel location is good for us with plenty of parking, I doubt we will be booking there again after the meal we had.

- Shelmag

Decent stay- friendly staff!

Stayed here on business the first week of October for 3 nights. They were renovating which is a good sign since the place is getting a little old. Room was comfortable and clean, nothing fancy. Restaurants were good on site and staff all around we’re friendly and helpful. Also hosted a meeting in one of their rooms and it was well set up and equipped.

- islandlexie