Coast Plaza Hotel & Conference Centre
We stay here a TON! We are always greeted with a smile and promptly checked in by the front desk staff. The on site restaurant is great, everything you could want is there, including an amazing breakfast buffet. The lounge is quiet and with all the TV’s you can catch all your favorite teams in action. I find the rooms quiet and the beds comfortable. Travelling as much as I do for business and leasure, over 150+ hotel stays a year, its hard to get a good nights sleep, but I never feel like that here. THE PILLOWS ARE GREAT. I love the addition of starbucks for the in room coffee as well as the kettles, now I can make tea like a civalized person. The pool and hot tub are nice and quiet, with lots of seating around it. The hotel has gone thru many renovations and the changes are GREAT. I feel like I am at home when I stay here. I will most definatly be back.
- Carrie P
Will never be back!!!
I am terribly disappointed with this location as past visits were great. They need to retrain their staff on making rooms. One thing you never do is let anything touch the floor that will be placed on the bed. They have lots of pillows on the bed. One day when room is made up they are on the floor and the next day back on my bed.
Also noticed a spot on the floor in the bathroom. Thought possibly is a stain. After a few days I was thinking it doesn’t look like a stain so I took a wash cloth and went over the spot once and it came off easily. Has the cleaning staff heard of a mop and water?
They have a fire policy but do not adhere to it. Your life is in your own hands. Place was in a stage two fire alarm. I believe I am the only one that evacuated the building and stayed out till I was informed by a fire fighter it was clear to go back in. That was over half an hour later and -20C. Not too nice of a night to stay out side. Received a note under door the next morning saying sorry for the inconvenience. But no offer of any discount on rate or free meal at one of their on site restaurants. Not very professional. Night staff did not know how to handle the situation and did not even try to evacuate building.
Again I had good service in the past but I will never give this place a second chance and I did check out of this hotel and went to another local hotel which was cheaper and received a nicer room, with a full complementary hot breakfast, and considerably cheaper. All coworkers checked out and went to other better hotels in area also.
Just OK. Not sure what I expected... room was big.
The bad news first. The fire alarm went of three (3) times on the second night… 2:37am, 3:15am, and 3:38am. First alarm lasted 30 minutes. Needless to say it interrupted my sleep, and that of many others. A broken fire system pipe was to blame. In general my room was noisy. I could hear water running in other rooms, and was privy to the Facetime call the gentleman above me received from his little girl at 5am (I assume he was from out East.)
Breakfast in the restaurant was a disappointment too. Service was OK, but the buffet had no food, and over 30 minutes it only trickled out at a snails pace. I never had a “full” $18 breakfast.
The good news is the room was large, TV worked well, internet was fast, and the water pressure was good. Also the free airport shuttle was a plus.
I have not had good luck in Alberta hotels in general… so no future predication can be made when I return to Calgary.
- David F
Time for a Change
I stayed at this hotel while in Calgary on business. The room was extremely dated. The face cloth had holes in it, they don’t look for things like this? There was used tissue paper under the bed. Again, the room in general was in need of upgrading. The lights in the room are the low E lights and they are very dim. The bed was comfortable. We were to stay 3 nights, I checked out after 2 nights and moved to another hotel a few minutes away. Additionally, there was a fire alarm at 1:30 in the morning that required leaving the room. Sounds like a sprinkler head malfunction. The hotel gave out a letter in the morning apologizing for the inconvienience, no reduced rate? The problem was a mechanical failure. Our company uses this hotel many times over the year, I believe they are in the process of looking at other hotels now due to the feedback they are hearing. We can stay at another hotel that provides a full continental breakfast as part of the cost instead of spending 15.00 for breakfast at the Coast.
We stayed the night before an early flight, because they offered free shuttle & allowed us 7 days free parking. The hotel was a little above average (some road noise) but the king sized bed was one of the nicest I have found in many years. This hotel is in the city’s N.E.
and because of airport construction/road change, it is not real close to airport anymore. Free parking & shuttle helps. Would stay again for a 1 nighter.