Coast Plaza Hotel & Conference Centre

coast plaza

hotel & conference centre - calgary, alberta

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Coast Plaza Hotel & Conference Centre

Traveler Rating

Sleep Quality
Value
Service
Rooms
Cleanliness
Location
Excellent
 
43
Very Good
 
75
Average
 
63
Poor
 
24
Terrible
 
24

Most Recent Traveler Reviews

Welcoming

I recently had a 2 week stay here and got to know the staff (some shifts are better than others). They would welcome me by name and if I had any issues at all, they were on them right away and solved the issues. The cleaning staff did exactly what I wanted them to do without me really telling them anything and respected my privacy (I did not want the whole room cleaned every day….).
The hotel provides free juice/hot cider with cookies on a daily basis in the lobby which is nice.
The pool was very nice and I got to enjoy it all to myself every single time (I guess people do not like going to the pool? haha).
As my stay was so long, I had requested a microwave in the room and this was provided at no extra charge which was cool.
Nice place, quick elevators, comfy beds with variable sized pillows for choosing. Temp control in room was good as well. Parking was also adequate. The breakfast spread is large and decent. The restaurant is overpriced for the quality but it is not “bad” just overpriced. Service was still good.

- Mika W

Very Pleasant Calgary Hotel

The Coast Plaza was a pleasant place to stay in Calgary. The rooms were spacious and comfortable and the staff friendly, the location was 20 minutes from the CYYC (YYC) airport and 20 minutes from the downtown, so kind of in the middle of things near 16th Avenue NE (aka The Trans Canada Highway) and Barlow Trail.

The buffet lunches here were really good at Horizons, and the server Lynne was very friendly and a good attentive waitress. The manager Karim Ismaili also checked with us to make sure we enjoyed our meal which was a nice touch. We thought the staff made the place a good and friendly hotel, as otherwise the location is not outstanding, unless you want to be half way between the city centre and airport, or close to the 16th Ave/Hwy 1. There was a Pacific Plaza Mall nearby, which seemed to be mainly Asian themed, with an Asian supermarket and some Asian restaurants inside.

We would stay here again as it was spacious and clean. The staff were also friendly too, which more than made up for an average location.

- Captain_Rob_D

Very nice hotel for the price

Excellent hotel. Great service, very friendly staFf. Stayed. Over one night for buisness and was so pleased with facility. Very nice rooms and the food was also very good. The specialty soaps in the bath were great. Highly recommend this hotel. Very good value for the money.

- rcaty

"Coast"-ing is Not Enough

The first indication that all might not be right with this property follows the realization that it is a hotel surrounded by a sea of car dealerships. It is literally in the middle of nowhere. Consequently, going anywhere outside of the hotel property is a chore – and during winter that chore is redoubled. Hotel staff were pleasant, but there was an overriding sense that everyone was simply “punching the clock” with questionable commitment to the genuine satisfaction of customers. Accommodations were dated in style and amenities. Apparently, one of the two elevators servicing B Tower has been out of commission for some time. While not necessarily a severe inconvenience, it rather underscored the lackadaisical attitude encountered. Gift shop visits that take the staff member away from his engrossing novel reinforce this feeling of inconvenience. Meals in the restaurant and bar were uninspired, though the meal served as part of the conference I was attending was actually quite delicious. Interestingly enough, much of the above was foretold upon check-in watching the staff put up holiday decorations. A less dedicated cadre would be hard to imagine. Everyone was simply going through the motions. This is a hotel property desperately in need of people dedicated truly to hospitality and superior service. It is, however, quite close to Calgary Airport and offers shuttle service, though even that proved challenging as I sat in the hotel shuttle van for almost half-hour waiting for other guests who never arrived. When we finally departed the airport the driver reported to the hotel that it was because I was getting tired of waiting. Wasn’t he? Another plus is that the hotel is only a three-block walk to the Calgary light rail system which thankfully whisks you downtown in fifteen minutes passing all the other hotels you wished you had booked.

- DonMarinelli

Nice upgrades

Just visited this hotel while in Calgary for a conference. Hotel is under renovations, but renovations are not an inconvenience. My room was very large and nicely done. There was plenty of places to plug in any electronics. The room was clean and well looked after. The tv was huge. It was the largest tv I have seen in any hotel room.
I did leave a note for housekeeping as I was having trouble using something, and they left a note back explaining how to use it properly. Thanks for that!
It had snowed while I was there and needed to borrow a snow brush and the front desk didn’t have any, however, one of the staff went and got his from his car for me to use. Great customer service!
The wifi was very good. Never had any problems with it (which is hard to say with all hotels!)
I would be happy to stay here again

- clynn87