Coast International Inn
Needs a thorough clean and better customer service.
I do like the location, the complimentary Wi-Fi and the bed was ok for comfort. But it is till lacking. Other big hotel chains are very fussy about cleanliness and will go out of their way to make sure the guest is happy,
We only stayed one night but my suggestions are -
1. Improve cleaning
2. Thoroughly stream or dry clean all the floors. The carpets feel disgusting and there is odour.
3. Re-train staff in making sure the guest is happy, Sometimes small things make a difference. the I only work here attitude does not work
Do NOT Waste Your Money!
At over $200.a night, The room my Husband I had was a BAD JOKE!
I thought we were being “Punk’d! The “cleaner” part of the Inn and its carpet was reserved for the immediate lobby area and website. The other 97% of the Inn and its carpet was DISGUSTING! Our indifferent baggage carrier left us (at the bottom of the stairs) as he took our bag and sprinted up the stairs to the end of a very long hallway to the room.
As we tried to catch up to our luggage, we couldn’t help but to notice the stench coming from the old, stained carpeting through out the hallways.. We couldn’t pin-point where the mildew smell stopped, and where the urine smell started. Just when we thought it couldn’t get any worse … We opened the door to the room! YIKES!
Here is the short list:
1. Filthy carpet, smells of mildew
2.Ceiling disgusting with a hole in it.
3. Mold, cracks, & grime around entire tube.
4. Stains on bathroom sink
5. Scratched furniture
6. Filthy drapes
7. Clock did not work
WE LAID ON TOP OF THE COVERS (that evening) FULLY CLOTHED UNTIL MORNING WHEN OUR RENTAL CAR arrived.
Look else where
At over $200 a night this was a huge disappointment! The chemical smell was over powering and lingers in your luggage. Stains on floor left me hope it was red wine. For $17 less there is a comfort inn 1 block away. This is one of the worst hotels I have ever booked anywhere. We could / would not even get under the questionable covers.
Close to airport, but room smelled awful
The shuttle and proximity to the airport were great. The room had a really strong cigarette smoke smell, and there were lots of cigarette burns on the carpet and furniture. We decided to cancel a second night we planned to stay here for the end of our trip, because of the condition of the room during our stay.
Great Stopping Point to Fairbanks
We came in to Anchorage at midnight and stayed here before catching an early flight to Fairbanks. The complimentary shuttle was quick and the driver was very pleasant. The room was huge and clean. The bed was comfortable and the curtains thankfully blocked the summer sun so we got a good night’s rest before heading on.