18% Tip AND $5.00 delivery fee...
Stayed in this hotel recently for business. I found the hotel staff professional and courteous.
My room had a great king size bed with comfortable pillows. The large flat panel TV actually got an HD signal.
I found the bathroom too small and zero counter space. The tub was a very slippery place to stand while having a shower. I hates the large bottles of soap, shampoo and conditioner. I always worry about what the previous guest may have done with them.
No for my biggest complaint. The restaurant and bar. Staff we inattentive. The menu too unique. They are trying too hard to be different. The room service dinner options are TERRIBLE. I don’t want a $35 steak to eat off my lap while in my room. And when you automatically add 18% tip AND a $5.00 delivery fee you are gouging.
I could not recommend this hotel. I may be able to if the restaurant went through a rebrand.
Our Trip to Canmore
Decided to get out of the city for a few nights, and give Canmore a try. Lobby was full, but they got us checked in reasonably quickly, and we’re very professional and friendly. I was pleasantly surprised when front desk called the room, just to see if everything was ok, room was in fact missing towels, they quickly sent someone up with some. Food at Table was amazing, staff all around we re amazing. Great little getaway
My Family and I marveled at the cleanliness of this site and of the friendliness of the Staff. This is a Terrific place to stay and Ski! Loved the little Brew Pub off site. The surrounding Natural Beauty makes you marvel at nature’s Majesty.
- Robert L
Normally stay in Banff, but on the recommendation of a friend gave this hotel a try. Very bright , inviting lobby, neat little area outside ( bridge and pond on property ), staff was busy but very friendly and helpful. Got a call to the room checking on everything, very nice touch. A great stay, definitely be back again. Room was clean and well stocked.
Rooms need updating
The room decor was dated and there was strong smell of mold in the bathroom. Very unpleasant. Otherwise this hotel is well situated with easy access to the main highway. The banquet dinner was quite nice.