Coast Canmore Hotel & Conference Centre
Reasonable place for overnight stay
We have frequently stayed at this hotel when Canmore was a reasonable stopover on trips from Alberta to BC. This trip was for the purposes of a Conference and in that respect it was fine. Service is generally good, friendly and reasonable for this type of hotel. The hotel is showing it’s age and renovations are underway reflecting it’s recent change from a Radisson Hotel to part of the Coast chain of hotels. The room was comfortable and clean – comparable to other hotels of this type and scale. It has easy access to the Trans-Canada Highway and to downtown Canmore. I found the bed and room, generally comfortable; although had considerable difficulty discovering the free wifi with an ipad, iphone and mac air computer. When I did find it and connect the signal was weak and would be lost from time to time. Given the ongoing renovations and general age of the hotel (and the weak wifi) I felt the price was a little high – a discount for the inconvenience might have been appropriate.
- Jim L
Pricy for experience
The hotel is currently under renovations so hopefully they will be taking care of some of these issues.
Good: The front desk staff is super friendly and allowed us to check in a little early.
The room was very clean. I did a thorough inspection and have very high standards.
Bad: The second floor is gross… Carpet needs to be shot, burned then buried.
The beds are rock hard. We joked that sleeping on the floor would provide a better sleep.
On the first night we stayed at the hotel we tried to go to the steakhouse. We stood and waited to be seated for about 5 minutes and we couldn’t see or hear anybody in the restaurant. When the host arrived he advised us that there would be at least a 45 min wait as they are serving a large table. 1 table…. Was shocked and pretty upset that we had to find other restaurant after 5 hours of driving.
Hot tub is under reno as well. Would have been a nice feature after much driving and stiff bodies.
Probably will not stay here again as it was pretty pricy for the experience.
- Genee C
A year later
We held our annual conference here again for the second year in a row, and as it was last year the customer service and relations were outstanding. Check in was a breeze and I just seem to be lucky as I showed up very early to get going on conference preparations and was able to get a room very early.
Now, the hotel recently went through a rebranding and is now a part of the Coast chain. Several upgrades are contemplated, including new carpets throughout, (the carpets are in very bad shape and this was mentioned in my review from a year ago when it was a Radisson) and on the day I left I spoke to the staff who were expecting a trailer load of new mattresses every day the following week. That is good news…sleep number beds and I do not get along very well.
This year the food was better in my opinion, however the confusing shared buffet with other conferences was still the norm.
The event staff and Kristie in particular were extremely attentive and ensured that everything was smooth.
Thanks to all of the staff, from check in to check out. It was a pleasure.
Needs Some Freshening Up
The Numbered beds were not very comfortable at all, but apparently according to the front desk lady they are switching those beds out soon. There was no fridge in the room. There were 2 sets of pillows, one was too thin and the other was massive. For a newer hotel and at $190 a night the hotel definitely needs some freshening up. The courtyard between the restaurant and the gym is a nice touch with a little waterfall and fountain and the great view of the majestic 3 sisters is something special to wake up to. We had breakfast at Vic’s the in house restaurant. The service slow while getting seated (about 5 minutes) but that seemed to be that the girls were very busy having to both hostess and wait tables. Once we were seated our server Brooke was pleasant, attentive, courteous and prompt. The gym is passable it has some cardio equipment, a multi-exercise nautilus and 30 pounds in dumbbells. The indoor pool is very shallow at tone end so the kids can wade when we visited the hot tub was in repair so it wasn’t functional.
The Coast Hotel is presently going under a Reno. They are installing new floorings throughout. This is well over due. Hot tub was out of service and the fitness room was out of date. The service was good. Courteous,friendly,and helpful describes the staff. Plenty of pillows and extra blankets were readily available. The room had a sleep number bed. It was hard to control but still provided a nice option. Rooms were clean with an iron,blow dryer,and such.